BitMEX sent out thousands of its users’ email addresses along with a weekly newsletter after inadvertently CC’ing recipients instead of BCC’ing them.
“Our team have acted immediately to contain the issue and we are taking steps to understand the extent of the impact. Rest assured that we are doing everything we can to identify the root cause of the fault and we will be in touch with any users affected by the issue.”
According to the charts, BitMEX had a balance of 197,009 BTC on Oct. 31. After news about the leaked emails broke on Nov. 1, a massive increase in withdrawals was expected.
The data, however, told a different story. On Nov. 3, BitMEX had a balance of 194,474 BTC, which means that just over 2500 BTC were withdrawn from the platform.
BitMEX has requested its users add BitMEX’s support email to their contact lists to decrease phishing emails along with adding 2-factor authentication.
Meanwhile, Malta-based bitcoin exchange Binance, the world’s largest bitcoin and cryptocurrency exchange by volume, warned its users to change their Binance-registered email accounts following BitMEX’s blunder.